Tenant Handbook 



Elevator service is available 24 hours a day.

The property is equipped with the latest in vertical transportation technology. The office levels are each served by high-speed, 3,500 pound gearless passenger elevators in the following configuration: 

  • In 1560 Wilson Boulevard, three cars serving floors 1 - 12
  • Two garage shuttle elevators serve the below grade parking levels from the ground floor lobby.
  • For all deliveries, a service elevator is available; deliveries shall not be made using passenger elevators.

    If an elevator fails to operate properly, please let Property Management know immediately.

    Elevators chime at each floor indicating a floor change to persons with a visual disability.

    If you are detained inside of the elevator cab due to a malfunction, remain calm. Use the alarm button inside the elevator to signal your stalled status to the Security Console. You may also use the intercom on the right panel of the elevator to speak directly to the Security Desk and receive instructions on what to do.

    Our elevator maintenance company will be immediately dispatched to correct the problem. Property staff will remain in constant contact to let you know what is being done.